Submit a maintenance or repair request

It varies. A repair could take a couple of days, or it could take a couple of months. What seems to be a simple repair may take months to complete because the brothers may want to batch similar repairs together to save on equipment rental, or there may need to be some fellowship on how to complete a repair if we need to change the way we do things. Some repairs that seem simple may actually take tens to hundreds of hours to complete.

If you notice that a repair you requested is not being done, please do not submit the same request again. It does not make the repair go any faster; it slows down the process for everyone, because the brothers need to spend time filtering through duplicate requests.

Please do not submit the same request multiple times. This clogs up the whole system and slows everything down, because the brothers have to filter through duplicate requests.

Repair requests don't expire. They remain in the system until they are resolved. There may be different reasons why seemingly simple requests take longer to complete.

Most likely not. The repair brothers may contact you if they have any questions, but since only a few brothers are responsible for the entire property, they will most likely have too many requests in the queue to update each one as it is completed.

You will receive a confirmation email when you submit the request. If you do not receive a confirmation email, please submit your request again.

If it still does not work, try submitting the request on your phone using mobile data. Alternatively, you may submit a paper form in storage closet S11, or ask your district responsible brother to submit the request for you.

Definitely. There are 3 additional options:

• Fill out and submit a paper form in storage closet S11.
• Inform the responsible brother in your district, and he can submit the request for you using the form below.
• The responsible brother in your district can post the request in the brothers' WeChat group, and we will submit the request on your behalf.

Feel free to contact us about the status of your repair, but please do not do so repeatedly. These brothers are all serving brothers with many responsibilities in the church and in their districts; this allows them to get through the repair requests as quickly as possible.

To contact the repair brothers, use the contact form or simply contact your district responsible brother.

Go to the contact form →